Why do we sell on pre-order?

A pre-order allows you to secure a coin even though it is not currently in stock or before it has been officially released.

By placing a pre-order, you ensure that the coin will be shipped to you as soon as it becomes available.

As one of the largest coin retailers in the world we carry a huge range of almost 2,000 different coins and collectibles.

This of course presents some challenges in ensuring all coins are available at all times.

So we offer items on pre-order to ensure you can secure your desired coins even if there is a short wait for them to arrive.

Over 80% of our coins and collectibles are limited edition so can often sell out, pre-order allows us to ensure our range is available online at all times for customers to purchase.

When you order a pre-order item there may be a short delay in delay in dispatching your order until the pre-order item becomes available.

Rest assured, as soon as the pre-order item becomes available we will ship your order immediately, send you an email to confirm shipment and provide you with a tracking number.

If an item is being sold on a pre-order basis we clearly state this on the product page just above the add to cart button. A pre-order item will state:

• Pre-Order - Expected in stock soon

You can drop us a message at our Help Hub and one of our customer care team will get back to you as soon as possible